Frequently Asked Questions

What areas do you serve?

Welch's Mobile RV Repair proudly serves Central Iowa, including the Des Moines metro and surrounding areas. Whether you're at home, a campground, or on the road, we’ll come to you to provide expert RV and travel trailer repair services.
How can I schedule an appointment?

You can schedule an appointment by calling us directly at (515) 240-0020 or by filling out our online booking form through our Services Page. We’ll confirm your booking as soon as possible. Can't find the date or time you're looking for on our Booking Calendar? Join our waitlist to be scheduled if there are any openings.
How far in advance should I book a service?

We recommend booking as soon as you notice an issue or as part of your seasonal maintenance planning. Appointments fill up quickly during peak seasons, so scheduling ahead ensures we can accommodate you.
Why choose Welch’s Mobile RV Repair?

Convenience: We come to you—no need to tow your RV to a repair shop. Expertise: Experienced technicians who specialize in RV systems and components. Transparency: Upfront pricing with no surprises. Commitment: Our motto, "Wherever you roam, we'll keep you rolling," says it all!
What is included in RV winterization or de-winterization?

Our $199 flat-rate service includes: Draining and flushing the water system. Adding RV antifreeze to protect your pipes during freezing temperatures (winterization). Inspecting and testing all systems to ensure they’re road-ready for spring (de-winterization).
What types of RV repairs do you offer?

We specialize in: Plumbing and electrical system repairs. HVAC troubleshooting and maintenance. Roof sealants and leak repairs. Slide-out and awning repairs. Appliance troubleshooting (refrigerators, water heaters, etc.). If your RV or travel trailer needs attention, we’ve got you covered.
Do you repair travel trailers, fifth wheels, and motorhomes?

Yes! We provide expert mobile repair and maintenance services for all types of RVs, including travel trailers, fifth wheels, motorhomes, and campers.
Do you offer emergency repair services?

Yes! We understand that RV problems can happen at the worst times. Call us, and we’ll do our best to prioritize urgent situations to get you back on the road or in livable condition as soon as possible.
Do you service motorhomes for brake, bearing, or engine repairs?

We specialize in mobile RV repair services for towable units such as travel trailers, fifth wheels, and toy haulers. At this time, we do not perform brake, bearing, or engine-related services on motorhomes or any motorized RVs. This is due to insurance restrictions and the specialized equipment these repairs require. However, we may still be able to assist with other non-drivetrain repairs on motorhomes such as plumbing, electrical, appliances, roofing, seals, slide-outs, and general maintenance. If you’re unsure whether your repair need qualifies, please feel free to contact us with your specific issue.
How does your pricing work?

Our pricing includes: Diagnostic & Travel Fee: $99 (covers technician travel, on-site inspection, and initial diagnosis). Labor Rate: $149 per hour (1-hour minimum). Winterization & De-Winterization: Flat rate of $199 (includes labor and materials). Brake & Bearing System Service: $249 per axle + materials. New Owner RV Orientation: Flat rate of $149. We’re committed to transparent pricing with no hidden fees, so you always know what to expect.
What is the Diagnostic & Travel Fee?

To provide you with expert mobile RV repair and maintenance, we charge a $99 Diagnostic & Travel Fee, which covers: Travel to Your Location – We bring our specialized tools and expertise directly to you, saving you the hassle of towing your RV to a shop. Initial Inspection & Diagnosis – Our technician will assess the issue, provide professional insights, and discuss the best repair options with you. This fee ensures we can continue offering convenient, on-site service. If repairs are approved, this charge applies toward the total cost of your service.
Can I get a free estimate?

While we don’t provide free in-person estimates due to the $99 Diagnostic & Travel Fee, we’re happy to discuss your issue over the phone and give you a general idea of costs before scheduling a visit. Give us a call at (515) 240-0020!
How can I pay for services?

We accept all major credit cards, debit cards, and cash payments. If you have specific questions about payment methods, feel free to ask when scheduling your appointment.
Do you provide warranties for your repairs?

Yes, we stand by the quality of our work. Specific warranty details can vary by service type and repair, so feel free to ask for more information during your appointment.
Are you certified or trained to work on RVs?

Yes — our lead technician is certified through the RV Technical Institute (RVTI). This program is developed by the RV Industry Association and sets the national standard for technician training. We’re trained in diagnosing and repairing all major RV systems — including plumbing, electrical, HVAC, appliances, and more.
Are you licensed and insured?

Absolutely. We carry full liability coverage and are properly licensed to operate in Iowa. While it’s something every tech should have, we don’t take shortcuts — and that includes protecting your RV and your property.